Dealing with a social media crisis - In a nutshell - Dorothy Biagioni on Panick Attacks

Dealing with a social media crisis - In a nutshell




Dealing with a social media crisis - In a
Nutshell
If I told you a quarter of the value of your
business could be wiped out in minutes, would
you be worried?
We insure our companies, look after our employees,
and put up our firewalls â€" yet, in the most
public of arenas, social media, too many sit
on the sidelines and remain naive about what
to do when things go wrong.
A recent report published in the Telegraph
warns that more than a quarter of the value
of small and medium-sized businesses is tied
to their reputation. I think it’s more.
When you are attacked â€" it'’s not nice
and it doesn't feel fair. Tough â€" that’s
the world we live in.
Social media is fast â€" it’'s not policed
and not well regulated.
So what are you going to do about it?
This is what you have to do: prepare, prepare,
prepare.
Here are my five tips in a nutshell for dealing
with a social media crisis.
Tip one - identify your top ten business risks.
Know them inside out.
Tip two: write a simple plan.
Include short holding statements for your
website and social channels based on your
risks. Be clear on how you escalate issues,
who signs things off, what you do out of hours
- social media doesn't stop for the weekend.
Practising the plan helps too.
Tip Three: Monitor. Social media is fast and
you need to know what people are saying about
your brand. It’s the only way you can quickly
and effectively respond.
Tip Four: Act fast but don't panic. When you’re
under attack, it’s easy to feel powerless.
Take control. Use your plan. Understand the
situation. Make decisions based on what you
know - then respond.
And finally, tip Five: Be real - communicate
with honesty. Don't abandon your values. Don’t
get personal and don’t be defensive.
A negative issue, incident or full-blown crisis
badly handled can be a tombstone dragging
your business down for a long, long time.
Taking these simple steps will ensure that
you're ready for when that crisis hits.
Thanks for listening.

https://www.youtube.com/watch?v=JiwgMyEu4yo


Dorothy Biagioni on Panick Attacks




star TV show me and I welcome you to my
little corner
I am a transformational empowerment
coach
that works with individuals exactly like
you
to work through whatever issues have
been holding you back
today I would like to talk about panic
attacks
do you suffer from panic attacks
do you worry about going out in public
stressed and easily
or anxious do you know pain
your hand shaking the flash that starts
at your towels and goes all the way up
to the roots of your hair
your heart palpitating he turned and
engagements
dinner party social activities
you find yourself at home all
or out with a group of people worried
about another panic attack coming to
stress
said yes I can help you in
saw I short one hour each sessions
we can hear you well on your way to a
life of freedom
a life being able to accept engagements
without giving it a second about heart
racing
or shaking or flesh-eating or any
the other symptoms that comes with panic
attacks
by short sessions
and there's so many people that do
suffer from panic attacks
in quite often people Hyatt pretend it
doesn't exist
afraid to admit to their family their
loved ones their friends
they're afraid ridicule they're
embarrassed by it
and sometimes it goes even further
people can develop things like
IBS tummy upset some all kinds nausea
shaking heart palpitations
and all the rest companies panic attack
by short sessions
we can help well on your way to freedom
my number is 604 8 31
03 45 I can work with you
in person one-on-one or via Skype
or by telephone where so many options
open to us
and we can help you well on your way to
freedom
he mansion by short
sessions affordable cost-effective its
time effective in your rest of your life
to freedom 60 for 831
03 45 my name is Dorothy
showing and I look forward to you living
your life
freed Thanks for spending the last
couple of minutes with me

https://www.youtube.com/watch?v=xBYDOyFieeY